Atrium Health Kings Mountain Emergency Department

"I am 58 years old and this is one of the best hospitals I've ever been in the staff was excellent immaculate they explained everything no cutting around the corners. And they listen to what you had to say about your worries the best part is under any circumstance they treat you thanks guys my hat is off to you. Definitely most definitely once again definitely would recommend you to my friends and family."

John

4 months ago

"Awesome staff, everyone so super nice and smart and I was in and out quick, feeling so much better! Very clean hospital. I got a clear answer to my issue and a clear explanation on the treatment."

Elisabeth

6 months ago

"I got in within ten minutes of walking into the ER! All of the staff was extremely nice, helpful, and they took care of everything I needed. Staff made me very comfortable as well. I would recommend Atrium Health to anyone & everyone!! Keep up the good work!!"

Charlene

7 months ago

"The staff are so friendly and make sure you’re taken care of. I wasn’t in the waiting room for more than 15 minutes. I was in and out of the hospital in an hour with all the information I needed to take care of myself at home.Thank you so much for the wonderful work you guys are doing. 11/10 would highly recommend this facility."

Kaleigh

7 months ago

"Clean friendly environment.Was seen in a fast timely manner. Couldn't believe it.Nurses wonderful pleasant good teamwork. Listen well. Made my 2 year old comfortable.Doctor wonderful also was very pleased with his energy, Demeanor, professionalism. Got straight to the point. Listen well. Found the problem and solution. I am truly satisfied with my daughters care received from here."

Jojo

7 months ago

"The staff of Doctors and Nurses at this hospital are a fantastic group! They were all very comforting and caring during our visit. I would not hesitate to call on them again for our health care needs."

Martha

7 months ago

"This was a very poor experience. I was discharged with clear instructions on what to do next or if my symptoms worsened. I’m here contemplating going to another facility to receive care.!"

Nina

8 months ago

"Kings Mountain ER is very attentive to their patients. They go out of their way to ensure comfort and all needs are met while diligently diving in to discover what the possible diagnosis of the patient could be. They are careful to take all precautions necessary to keep patients, family members and themselves safe during this pandemic and I would hands down recommend this to be the first stop of any NON-OB patient for care!"

Michelle

8 months ago

"Besides wait time, the doctor and one of the nurse the stay was a nightmare. Other staff I had contact with acted like they didn’t want to be there was rude and disrespectful. Never had that happen to me at this location."

Zachary

8 months ago

"Friendly, caring and exactly the type of care you would wish for when in pain or sick. Short wait time. Can’t praise them enough."

Valerie

8 months ago

"The only hospital I will ever go to! I’ve never been one to have to go to the hospital much but when I do, I’ll go here. They have always been amazing when I go in and get me in and out in a very timely manner. Staff are always friendly and attentive"

Elizabeth

9 months ago

"I had a great experience with this hospital er. I had never been before new to the area. Great Doctor and nurse. So knowledgeable and caring. Went above and beyond in their care for me. Thank you so much for everything."

Julie

11 months ago

"Have used both Kings Mtn ER and the Urgent Care Facility in the last week. Received excellent care at both facilities. I was treated very quickly and all aspects of my care was well explained."

Monty

11 months ago

"Was traveling home to the Charlotte area from a girl's day trip in Asheville when my medically fragile friend starting having a life-threatening event. Her caregiver was with us and recognized that we needed to find an ER immediately. The closest one was Kings Mtn.From the start, they understood the severity of my friend's condition and moved quickly to get her stabilized. They treated her (and the two of us) with the upmost respect and attention.Having to dip into an ER you know nothing about when you're in a serious health crisis is very stressful and unfortunately sometimes it is made more stressful by the way the staff behaves. This staff was phenomenal and we are so grateful for their care and service.Thank you so much for helping my friend."

Kris

11 months ago

"They were a good team, but I don’t under why they have hydrocodone on my record as something that I take! I don’t and the lady on the phone wouldn’t listen."

Cathie

11 months ago

"I took my toddler to this Atrium ER in Kings Mtn on 4-16-22 and from the beginning to end, everyone was so nice and informative. Thank you all for everything."

Michelle

11 months ago

"I was seen in the ER in KIngs Mtn on 3/8/22. I was treated very well by all the staff that provided service to me. I went in because I was having pain on my upper right side."

Angela

1 year ago

"I have a great experience. They were kind and patient. They went above and beyond to meet any and all needs and concerns I had. I have another hospital within the same distance but choose this one because of their excellent care."

Linda

1 year ago

"I’m giving this place 2 stars only because I was seen very quickly. I came in because I had some weird bruising and a lump on my arm. Despite what I’m sure they thought, I had no idea how it got there. But I am a restaurant manager, so in that environment anything is possible, I suppose. But I wanted to be sure it wasn’t serious. Once they got me back they started asking me the usual questions. When asked, I immediately informed them that I was prescribed prescription pain medication for chronic back pain and some other issues. I have taking them for around 8 yrs now. Right away, their demeanor just completely changed. I told them that I was not there for any more medication. I didn’t need it right then, nor did I need any to take home because it wasn’t painful like that. I was just seriously worried because I had never had this happen before. The doctor came in and casually looked me over and said that I probably bruise easy, which is more than likely true. I’m not arguing the diagnosis. Then she preceded to walk out of the room. I asked her if I needed to wait for discharge papers and her response was, no you’re good. They didn’t even bother to take my insurance card. They probably figured I had no insurance or was on Medicaid. Which, even if either of those was true, it would not be an excuse to treat me like some addict off the street like they did. And if they didn’t take my insurance card, or print discharge papers, was I even considered a patient? If they had bothered to check any background information, they would have seen that I don’t go to the hospital a lot, especially this one. I haven’t been here in 10 yrs because then they told me I had a left sided sinus infection, when in reality I had a subarachnoid brain hemorrhage. If they had bothered with a urine sample, they would have seen my medication still in my system and no other kinds of drugs. I understand that they probably get a lot of what they call ‘drug seekers’ in there. I understand that my circumstances probably looked rather suspicious. But these places should keep an open mind and understand that sometimes even people who take the type of medication that I do, do so responsibly. And take it to have a quality of life. I couldn’t work if I didn’t take it. I don’t even like taking it. And when I come to a medical facility, maybe I’m just genuinely concerned for my health. Not there to get a prescription."

Heather

2 years ago

"had a great time with my first broke bone (my little toe) staff was great one nurse was amazing an loved the green eyes made the pain just go away"

Josh

2 years ago

"Fastest emergency room experience ever. Staff was super friendly and helpful. I wouldn’t believe the other reviews this is a grade A establishment."

Brandon

4 years ago

"My wife was having trouble breathing and the Dr made her more comfortable ! With fluid on the lungs she is admitted for the night! They are very affecient ! Thank you for the fine treatments! Edgar Pitman Jr"

EDGAR

4 years ago

"The emergency room was not busy at all, and so when we got to the back a person told us who the nurse was and it took her literally forever for her to even come in to check on us. Just because this is a hospital, you still work in customer service and your service is terrible."

Jaidyn

5 years ago

"They are just sooooo rude to my sister every time we come here, they really treat her with no respect. Very rude, and unprofessional, it's like if you are uninsured they could give a rats a** about you"

Breanna

5 years ago

"I give this hospital a 5 star rating for the simple fact that I live in Gastonia and the hospital in my area is the worst in the metropolitan area. Dont ever go to Gaston Memorial. Anytime I've needed urgent care, this hospital has always done the job in a timely fashion."

Anne

5 years ago